The Runaround

We all become frustrated when we get the runaround. Whether it is with simple sales representatives for a company from whom we would like to make a purchase or a return of a product, dealing with appointments and offices, or health-related companies, the runaround can be exceptionally bothersome.

So you hear about an issue that requires your immediate attention, as stressed by a letter or phone call or the like. If you do not respond immediately, it can result in further complications.
So you call asap - sometimes the very next morning. You phone the individual you are supposed to be speaking with -> who is apparently on holidays until the following week. So you call her replacement -> who is somehow away as well. Then you call another contact -> who tells you that the company you should be speaking with is an entirely different entity. That person gives you the other company's phone number -> which ends up being a fax number. So you search online for the proper number. They tell you that they cannot access the required information and send you to..... the previous company. So you leave a voicemail with another individual asking for their assistance - but also to get it recorded and on file that you have attempted to reach them since the immediacy was stressed.

So now what?

Well, now I have an appointment so I have to wait until I get back home to try and find out a way to have this dealt with.

Unfortunately, these situations are common. Although intensely frustrating and confusing, somehow you just have to take a breath, and realize you have done all you can do today. Take a look at everything again later - after a nice cup of tea and a comforting cuddle with the puppy - maybe make a few more phone calls, then rest. You have done what can be done today. Try again tomorrow.

When you are given the runaround, try to take a breath between each email or phone call and remind yourself that you are trying. Don't do what I normally do - don't sit around and simply stare at your phone waiting for a response like after a first date with someone you really like. Keep your phone on you, of course, because they will place blame on you if they return your call and you cannot pick up, but don't ignore all of the other things that need to be done just waiting for a phone call that is unlikely to happen for a week or so.
Run errands, go to appointments, sit outside, take your medications - don't stop everything just so that you are eternally available.

Take a breath.
It will all be fine.